CRM & customer management
Custom CRM and customer management systems
Off-the-shelf CRMs force you into someone else's process. A custom CRM tracks leads, customers and conversations exactly the way your business works, and connects to the rest of your tools.
Who it's for
- Businesses outgrowing spreadsheets for tracking customers
- Teams paying for CRM features they don't use
- Companies that need a CRM tailored to their industry
What's included
- Lead and customer records with history and notes
- Pipelines and follow-up reminders
- Email and form integrations to capture leads automatically
- Reports on sales, retention and activity
How it works
From first call to launch
- 01
Discover
We talk through how your business runs today, where time is lost and what success looks like.
- 02
Design
You get a clear plan, scope and price, plus screens to review before any code is written.
- 03
Build
Working software delivered in short cycles, so you see progress and give feedback early.
- 04
Launch & support
Deployment, on-site setup where needed, training for your team and ongoing support after go-live.
Related work
Projects that include this
Website, CMS & lead management
Loomwork
The website and admin platform for Loomwork, an AI workflow consultancy, with a built-in CMS, live booking, lead capture and scoring, and secure staff access.
- CMS
- Booking
- Lead management
- Security
Multi-tenant SaaS
GymOS
An all-in-one platform for boxing, BJJ and MMA gyms: memberships and billing, class scheduling, athlete progress tracking, check-in and a branded website, for single gyms and multi-location franchises.
- Multi-tenant
- Payments
- Scheduling
- AI
Guides
Other services
Ready to build something that works for you?
Tell me about your business and what you'd like to improve. I'll reply within one business day with next steps.